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Service Co-Ordinator

Ref: servcoord

Manage warranty agreements/

ensure governance of existing warranty agreements with suppliers.

Ensure warranty information is recorded an uploaded into Carillion CAFM and Isite systems.

Manage latent defects issues

Develop process to record, resolve and commercial recover costs associated with assets under warranty.

Measure performance of Principal contractors and consider retention of NBS monies subject to performance.

Work alongside Carillion CES team, CEC Helpdesk and NBS Retail team to ensure a smooth management of reactive tasks where assets under warranty.

Prepare and present Warranty report demonstrating costs analysis of assets under warranty and any associated trends or lessons learned that can be considered in future transformations.

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